Privacy Policy

This Privacy Policy explains how we collect, use, retain, transfer, disclose, dispose information, including your personal information.

By using the website, you consent to the data practices described in this Privacy Policy. On occasion, we may revise this Privacy Policy to reflect changes in law or our Personal Data collection and use practices. If material changes are made to this Privacy Policy, the changes will be announced by posting on the website for visitors. We will ask for your consent before using your Personal Data for any purpose that is not covered in this Privacy Policy.

COLLECTION OF INFORMATION

We May Collect the Following Information

Information provided by you, when using the Website, subscribing to the Website updates, carrying out any development work, responding to a survey or when filling enquiry forms on the Website, creating Website login and when corresponding by phone, e-mail or other communication services, you may be asked to provide certain information. The information may include Personal Data such as name, address, e-mail address, phone number, financial and/or credit card information, personal description, device identifiers, ID, date of birth, location information or other data which can be used for personal identification purposes.

Information collected automatically by us with regard to each visit to the Website, will automatically collect the following:

1. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, the User login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about the visits, including the full Uniform Resource Locators (URL), clickstream to, through and from the Website (including date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
2. Information may be collected by Cookies and other tracking. Cookies are small data files that are stored on your device when visiting a website, which enable us to collect information about your device identifiers, web browsers used to access the services, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons (or pixel tags) are electronic images that may be used to help deliver cookies, count website visits, understand usage and determine the effectiveness of email marketing campaigns.

You are advised that if you wish to deny the use and saving of cookies from this Website on your computer’s hard drive you should take necessary steps within your web browsers security settings to block all cookies from this Website.

Information, which is received from third-parties, including, but not limited to our partners, sub-contractors in technical, payment services, advertising networks, or other third parties who may provide information, for the purpose of fulfilling the services to you, or to comply with legal requirements. We shall at all times, endeavour that our partners, sub-contractors in technical, payment services, advertising networks, or other third parties are to provide the same level of data protection and that they shall only carry out their contractual obligations towards us or upon our instructions and not for any other purposes.

In case of using a location-enabled device with the Website, we may collect location data or use various means to determine the location.

STORAGE AND RETENTION OF PERSONAL INFORMATION

We shall keep your personal information that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. We shall apply encryption to your information to preserve the confidentiality, integrity of your personal information.

We strive to keep your information accurate, and, up to date. We shall take reasonable steps to ensure that information is accurate, having regard to the purposes for which it is processed, and any inaccurate Personal Data shall be erased or rectified without undue delay as soon we become aware of such inadequacy.

RETENTION OF PERSONAL DATA

We ensure that the Personal Data will not be kept for longer than is necessary and only kept for the purposes for which it is processed. Retention periods may vary as required by applicable law or court orders.

RIGHTS OF ACCESS BY DATA SUBJECTS

You will have the right to approach us to access, rectify, update, or, object to further processing of your information by us.

Where you have any questions, or wish to make additional requests, you may write to our Privacy Office at [email protected]. We strive to respond to any requests made with the specific exercise of data protection rights available under various applicable data protection laws

DATA PORTABILITY

You shall have the right to receive, upon request, a copy of the Personal Data you provided to us in a structured, commonly used and machine-readable format and to transmit it to another Controller, for free. We shall endeavour to ensure that such requests are processed within one month, subject that it is not excessive and does not affect the rights of other individuals’ Personal Data.

DISPOSAL OF PERSONAL DATA

When we receive requests to dispose of Personal Data records by Data Subjects, we shall ensure that these requests are handled within a reasonable time frame. We shall keep a record, including a log, of these requests.

We ensure that any archived Personal Data is disposed of by adequate disposal mechanisms on expiry of retention period. Any hard copies of Personal Data that we might have obtained from you shall be physically destroyed when no longer relevant.

Use of Information

• Process your registration and interaction with our Website;
• To communicate with you;
• Perform analytics and customer research, to improve our service, including the user experience and interface; measure site performance;
• To offer certain types of services, free trials, other applicable offers basis your eligibility; To protect our users against automated abuse such as spam, phishing, and DDoS attacks;

SHARING AND DISCLOSURE OF INFORMATION

While we are the recipient of your information, we may allow access to [insert categories of entities] for the processing and storage of information, provision of account to you, provision of customer support, content development and delivery, and other purposes as identified in the use of information collected by us section to this Policy.

We also engage various service providers to perform services on behalf of us enabling us to provide you services better. Such services may include, communications, advertising, infrastructure and IT, customer support, data analytics, conduct customer surveys. It is our constant endeavor to ensure that such service providers adhere to a similar standard of data protection and security that we have agreed to under this Policy. At times, when we offer promotional offers in collaboration with third party entities, we will not be responsible for the privacy practices of such third-party entities.

We and our service providers may be required to disclose and otherwise use your personal and other information where we or our service providers reasonably believe that there exists the need to disclose to

• Meet or satisfy any applicable law, regulation, governmental request, or, legal process;
• Enforce the agreed Terms of Use;
• Address and investigate any illegal activities, which may also include financial frauds, any security or technical issues;
• Protect itself against any harm, misuse, of the property or safety of our users and the public, as required or permitted by law.

In the event where there is any restructuring, reorganization, merger or sale, or any other transfer of assets, we shall transfer such information, including your personal information, subject to an agreement by the other party in respect to your personal information in a manner which is consistent with this Policy.

Where you use any social plugin or social media application operated by other social media networks, you shall be subject to the terms of use and privacy policies of such entities themselves.

When we learn of a suspected or actual Personal Data breach, we shall perform an internal investigation and take appropriate remedial measures in a timely manner. Where there is any risk to the rights and freedoms of our users, we will notify the relevant supervisory authorities without undue delay and, when possible, within 72 hours, or such requisite time period, from when we learn of such breach.

COOKIES AND ADVERTISING

We and our service providers use cookies and other technologies, such as web beacons, as well as several advertising identifiers for several purposes. This is done to understand the users better and offer you with tailored marketing and advertising services. If you do not consent to the use of cookies, use of similar technologies by us, you may at any time adjust your browser settings and delete or disable such cookies. However, this may result in the absence of tailored or user interest based advertisements.

DATA SECURITY

We understand that we must safeguard your personal information available with us. We use and employ reasonable technical, organizational, logical, physical, administrative measures to protect your personal information against any unauthorized access, modification, or, use. Changes in Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our Platform constitutes in your acceptance of our Terms of Use and this Privacy Policy. We encourage you to review this section periodically to review any changes made. If you do not wish to accept any changes made to this Privacy Policy, you may cancel your use of our services.

GOVERNING LAW

This Privacy Policy is intended to comply with the laws and regulations in the place of establishment and of the country in which we operate. In the event of any conflict between this Privacy Policy and applicable laws and regulations, the latter shall prevail.

CONTACT US

We are committed to respecting the freedoms and rights of all our visitors, users and customers who have placed their trust in our service. If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, requests, complaints or inquiries relating to processing and protection of Personal Data can be sent to the e-mail address [email protected]

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.